Privacy Policy

How this Privacy Notice Works

This privacy notice is intended to explain our privacy practices and covers the following areas:

1. Who we are
2. What information do we collect about you
3. How we may use your personal information
4. Sharing your personal information
5. Your rights
6. Contacting us
7. Changes to this privacy notice
8. Website

1. Who we are

Persona Agency (“Persona” or “we”) is committed to the protection of information which identifies and relates to you or other individuals (“personal information”) and to compliance with data protection laws. Please read this privacy notice carefully as it sets out Persona’s practices in relation to the personal information that we collect. It provides information about how we use personal information and the rights available to you under data protection laws.

Our website address is: https://persona-agency.com.

2. What information do we collect about you

Persona does not collect any unique information about you except when you specifically and knowingly provide such information. However if you choose to get in touch with Persona, we will only collect data that is necessary for us to deliver the best possible service. You may give Persona information about yourself by filling in the form on our contact page. The information you give us may include your name, e-mail address and company name.

Any details collected are securely stored on our password protected server. All information you provide to us is stored on our email systems. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

We maintain a data retention policy which we apply to data in our care. Where your personal information is no longer required we will ensure it is securely deleted.

3. How we may use your personal information

We may use your personal information in the following ways:

• to communicate with you
• to analyse it in order to understand the service we provide and in order to improve our business;
• to manage our infrastructure, business operations and comply with internal policies and procedures;

We will not process your data where these interests are overridden by your interests.

4. Sharing your personal information

Persona will not share your personal information to any third parties.

5. Your rights

You have rights in relation to the personal information we hold about you. These may include the following: 

• the right to be provided with further details on the use we make of your personal information;
• the right to be provided with a copy of the personal information we hold about you;
• the correction of any inaccuracies in the personal information we hold about you;
• deletion any of your personal information that we no longer have a lawful ground to use

6. Contacting us

You can contact us about privacy related issues sending an email to ben@persona-agency.com

7. Changes to our Privacy Notice

We may change the content of our website or services without notice, and consequently our Privacy Notice may change at any time in the future. We therefore encourage you to review it from time to time to stay informed of how we are using personal information.

This Privacy Notice was last updated on 13 May 2024.

8. Persona’s website and Cookies

Cookies are small text files that are stored through the browser on your computer or mobile device when you visit a website. They allow the site to store information like login information or language preference.  Cookies are used by nearly all websites and do not harm your system. If you want to check or change what types of cookies you accept, this can usually be altered within your browser settings. You can block cookies at any time by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

The Persona website is hosted on the Elementor.com platform.

Elementor uses several different types of Cookies on our website:

• Essential Cookies: These Cookies are necessary for the Services to function properly and cannot be disabled. They are usually only set in response to actions made by you, enabling functions like navigation, or setting preferences. These Cookies do not store information about you that will be used for other purposes.
• Preferences & Functional Cookies: These Cookies enable the Services to provide enhanced functionality and personalisation.

Our website may contain links to other websites. This Privacy Notice only applies to Persona and to this website so when you link to other websites you should read their own privacy policies. We do not accept any responsibility or liability for their policies or processing of your personal information.